ADMINISTRATION I MANAGEMENT
GENERAL INQUIRIES
Please email customercare@jetsetcandy.com or call 212 796 6922.
PRESS
To receive a press kit or for comments and photos please email press@jetsetcandy.com
WHOLESALE
For wholesale inquiries please email wholesale@jetsetcandy.com
OFFICE
Jet Set Candy
1133 Broadway, Suite 218
New York, NY, 10010
Now seeking:
OFFICE & CUSTOMER CARE COORDINATOR
AT JET SET CANDY, TRAVEL IS OUR WORLD. Our passion fueled us to develop the first premium line of travel souvenirs so we could collect our global adventures. We offer a quality range of products that are destination-specific, youthful and stylish, cheeky and unpredictable and modern, yet nostalgic. Designed for travel lovers globally, the brand echoes exciting, wanderlust ambitions and the opportunity to ‘wear where you’ve been, or where you’re going’ and ‘collect your adventures.’ If you’re passionate about travel, fashion, and customer service then this might be the perfect position for you.
The Office & Customer Care Coordinator is responsible for the successful and timely execution of numerous day-to-day duties throughout the office. This is a full-time position.
KEY RESPONSIBILITIES
This role requires the coordination of day-to-day operations across multiple functions including but not limited to:
Operations
- Maintain and manage general business related matters including but not limited to; in-house printing, insurance, building matters, telephones and Internet.
- Ordering from vendors as required
- Coordinating in-house product and packaging inventory and its storage.
- Ensuring the accuracy of inventory management through data entry and stocktakes
- Ensuring the office is well organized, presentable and tidy at all times.
Customer Service
- Successfully coordinating and executing processes for the fulfilment of e-commerce and wholesale orders and customer service inquiries. This includes packing, shipping and tracking orders and customer communications.
- Participation in trunk/trade shows which may require travel and/or weekend work. This includes packing and organizing stock, display and marketing materials and assisting in transporting these materials.
MINIMUM QUALIFICATIONS
- High School graduate or equivalent, college degree preferred
- Experience within a similar environment or role
COMPETENCIES
- Exceptional customer service and interpersonal skills
- Well groomed
- Proven ability to multi-task in a fast pace environment
- Ability to manage and solve issues with a minimum of fuss
- Well-organized with time management skills
- Detail orientated
- Ability to work as part of a team & build strong, effective relationships
- Self-reliant and hands-on approach to tasks within the role
- Excellent written and verbal communication skills
- Tech-savvy with intermediate to advanced computer skills:
- an intermediate to advanced knowledge of mainstream software e.g. Microsoft programs
- competency with cloud-based software and/or willingness to learn
- Tech-savvy with intermediate to advanced computer skills:
PERKS
- Fun working environment in a great location
- Generous product discount
- Opportunities for growth in an expanding company
- Working at a fun, forward-thinking and evolving company
If you would like to apply please send your resume and a cover letter highlighting your experience and how you feel you're the right candidate to careers@jetsetcandy.com
CAREERS
Thank you for your interest in career opportunities at Jet Set Candy. As specific administration positions become available, we will post them here.
Now seeking:
OFFICE & CUSTOMER CARE COORDINATOR
AT JET SET CANDY, TRAVEL IS OUR WORLD. Our passion fueled us to develop the first premium line of travel souvenirs so we could collect our global adventures. We offer a quality range of products that are destination-specific, youthful and stylish, cheeky and unpredictable and modern, yet nostalgic. Designed for travel lovers globally, the brand echoes exciting, wanderlust ambitions and the opportunity to ‘wear where you’ve been, or where you’re going’ and ‘collect your adventures.’ If you’re passionate about travel, fashion, and customer service then this might be the perfect position for you.
The Office & Customer Care Coordinator is responsible for the successful and timely execution of numerous day-to-day duties throughout the office. This is a full-time position.
KEY RESPONSIBILITIES
This role requires the coordination of day-to-day operations across multiple functions including but not limited to:
Operations
- Maintain and manage general business related matters including but not limited to; in-house printing, insurance, building matters, telephones and Internet.
- Ordering from vendors as required
- Coordinating in-house product and packaging inventory and its storage.
- Ensuring the accuracy of inventory management through data entry and stocktakes
- Ensuring the office is well organized, presentable and tidy at all times.
Customer Service
- Successfully coordinating and executing processes for the fulfilment of e-commerce and wholesale orders and customer service inquiries. This includes packing, shipping and tracking orders and customer communications.
- Participation in trunk/trade shows which may require travel and/or weekend work. This includes packing and organizing stock, display and marketing materials and assisting in transporting these materials.
MINIMUM QUALIFICATIONS
- High School graduate or equivalent, college degree preferred
- Experience within a similar environment or role
COMPETENCIES
- Exceptional customer service and interpersonal skills
- Well groomed
- Proven ability to multi-task in a fast pace environment
- Ability to manage and solve issues with a minimum of fuss
- Well-organized with time management skills
- Detail orientated
- Ability to work as part of a team & build strong, effective relationships
- Self-reliant and hands-on approach to tasks within the role
- Excellent written and verbal communication skills
- Tech-savvy with intermediate to advanced computer skills:
- an intermediate to advanced knowledge of mainstream software e.g. Microsoft programs
- competency with cloud-based software and/or willingness to learn
- Tech-savvy with intermediate to advanced computer skills:
PERKS
- Fun working environment in a great location
- Generous product discount
- Opportunities for growth in an expanding company
- Working at a fun, forward-thinking and evolving company
If you would like to apply please send your resume and a cover letter highlighting your experience and how you feel you're the right candidate to careers@jetsetcandy.com